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2nd September 2013

New Numbers for VAT, National Insurance, Income Tax, Self Assessment

New telephone numbers for VAT, National Insurance, Income Tax and the Self Assessment helplines have been introduced. For most people the new numbers will reduce the cost of calling these helplines.

You can check the exact cost by asking your telephone service provider. You should only call the new numbers if you have questions about these specific subjects. You can still use the old 0845 numbers for approximately 18 months.

• VAT Enquiries – 03002 003 700
• VAT online services helpdesk – 03002 003 701
• VAT Customs & Excise Welsh Lang – 03002 003 705
• NI enquiries for employees & individuals – 03002 003 500
• NI registrations – 03002 003 502
• NI deficiency enquiries – 03002 003 503
• Newly Self-Employed helpline – 03002 003 504
• NI enquiries for self-employed – 03002 003 505
• NI enquires for non UK residents – 03002 003 506
• Contracted out pensions enquiries – 03002 003 507
• Income tax enquiries for individuals, Pensioners & employees – 03002 003 300
• Agent dedicated line – 03002 003 311
• Tax back on bank & Building Society interest: savings helpline – 03002 003 312
• Self assessment textphone service – 03002 003 319

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