Scam Alert – Insurance Claims

Members of the public are being contacted by companies or individuals claiming to work for the Motor Insurance Bureau (MIB) or acting on their behalf. The MIB have created a Scam Alert update detailing how members of the public are being contacted by cold callers. 

The caller may:
  • Say that they have been instructed by the MIB to call you about your accident claim
  • Trick you into giving information about any motor accidents you have been involved in
  • Encourage you to falsify information in order to make a claim to MIB
  • Try to get your personal data or banking details so that “your compensation” can be paid to you.
The MIB does contact:
  • Individuals or their legal representatives who have submitted claims for an accident with an uninsured or untraced driver
  • A named defendant/third party in a claim
  • The registered keeper of a vehicle that does not appear to be insured according to the Motor Insurance Database
The MIB does not:
  • Call the public about claiming for motor accidents unless you have already made a claim to MIB
  • Sell or give out the information held on the motor insurance law database to unauthorized third parties
  • Ask for your banking details via the telephone
To report an incident of this nature to the MIB, they will need:
  • The full name of the person who called you
  • The telephone number of the person who called you
  • The name of the company which called you (even if they say they are MIB)
  • The name of your own insurer if you are happy to provide it
The MIB will use these details for anti-fraud and complaints management purposes.
Article information provided by LJM Partnership LLP


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