1. Good communication is at the heart of every strong working relationship. We actively encourage you to call us, email any queries, or drop in. We don’t use call centres, so you get the right advice from the experts when you need it

2. We have a flexible fee-structure, so there’s no danger of your costs running out of control. You can choose between priced, fixed cost services or fully bespoke solutions

3. We will draw up an agreed schedule, setting out exactly what we will do, when we will do it, and all fully costed; and we will keep you informed at every stage, so if there are unexpected delays you won’t be left in the dark wondering what’s going on

4. We look for constant improvement at all times and always try to be the best we can, underpinned by the continual technical and personal development of all our team

5. Whatever your situation, whether you’re an individual client, a start-up business with no experience, or a complex, multi-site operation, we promise the same level of service: quality without compromise.